Q My team is scattered, with people in offices across the country working on fast-paced projects. We don't have the resources to get together in person regularly, so what can I do to help people feel connected?
A Team spirit depends on successful relationships, which you can foster through regular interaction, even across the country.
The inner game
Start by developing your own vision for a successful team. It'll certainly include your ability to get your work done and meet your clients' needs, but also think about how you all feel about each other. On a good team, everyone knows that their teammates will cover their backs. Consider the unique pressures you face on your team, and know what mutual support you'd like to see. Thriving teams also have a sense of fun; consider how that might fit for you.
Now, evaluate your current team status. Do your own assessment on how well the team is doing on productivity, support and satisfaction. Find out how your team members feel, too. Disconnects related to your current team cohesiveness will give you useful information on how to move toward your goal.
The outer game
It's all about communication, but there are many ways to make this happen. Some will be task-oriented and businesslike; others may be more playful.
Teams like yours tend to have a lot of change in work loads, project assignments, and mutual dependencies. Regular check-in meetings for the team as a whole can set a solid foundation for keeping the team on track. Even if some members call in, it can address the need to keep the work moving successfully. These meetings may take only 15 minutes or so, while each person runs through their assignments and lines up the assistance they need from co-workers. Frequency will depend on your needs, but they may be as often as daily and as seldom and once or twice a week.
