No company likes to be called a laggard.
Yet a consulting company in Willmar, Minn., has built a successful business telling some ethanol producers just that.
Christianson & Associates collects financial and production data about ethanol plants in the United States and Canada.
It analyzes and aggregates the information, stripping it of company-identifying details, to create the only source of performance data in the ethanol industry.
Producers pay up to $7,500 a year for the fee-based Biofuels Benchmarking service, giving them a detailed look each quarter at how they compare to anonymous peer groups.
Some companies find out they are leaders in the industry. But often, the most important revelation is that a plant is a laggard in one or more measures of performance.
"The intention is not to hurt anybody's feelings," said John Christianson, who founded Biofuels Benchmarking. "The intention is to draw attention that you are in the bottom 25 percent of the industry in the metric being measured. That is where you have an opportunity to improve."
Paula Emberland, who grew up on a Willmar-area dairy farm and holds a degree in finance, manages the benchmarking service, which has grown from eight clients at its beginning in 2003 to more than 60 today. Two other full-time employees and one part-timer work on the service.