Q: I have trouble playing Facebook games because my Flash Player software settings seem to disappear. What's wrong?
Marie Ridner, Lakeland, Fla.
A: You are caught in an internet technology transition. Websites and browsers are moving away from the Flash animation and graphics technology, which has been vulnerable to hacker attacks.
Adobe Systems, the owner of Flash, set the stage for this change in 2017, when it announced that Flash will be phased out by the end of December, 2020. That caused websites such as Facebook to say their games would switch to another animation technology. Meanwhile, web browser makers Google (Chrome), Mozilla (Firefox) and Microsoft (internet Explorer and Edge) also began phasing out Flash.
Your problem is that the browsers are making the transition faster than Facebook is.
Here is why that matters: Each time you enable Flash on Facebook, you are really making a settings change in your web browser, not the Facebook website. But browser companies are making it more difficult for you to keep those Flash settings. For example, the Chrome browser is now designed to forget your Flash settings every time you close the browser, forcing you to enable Flash again each time you begin a browsing session.
Future browsers won't be able to use Flash at all. For Chrome, Firefox, Edge and Internet Explorer, that happens near the end of 2020.
There is nothing you can do about this except be patient while Facebook games make the switch from Flash to another technology that web browsers support.