This summer I had the opportunity to help recognize and honor the top business innovators in Minnesota and neighboring states. It convinced me of two things:
• The Twin Cities has a bounty of ambitious, creative business leaders.
• We're doing a lot of things right.
I served on the selection panel for the Ernst & Young Entrepreneur of the Year 2013 Upper Midwest Awards in June, adding my background as a journalist, business founder and media executive to the accomplished team of judges.
Together we considered the achievements of a diverse group of business innovators — from Coolibar, a creative clothing manufacturer, to Hot Mama, a national retail brand, to Pawn America.
The awards recognize regional entrepreneurs for business excellence in areas from high growth levels to outstanding innovation, financial performance and community commitment. Collectively, from 2010 to 2012, regional category winners grew their company's employment by 37 percent and increased their revenue by 51 percent — during a period when many other businesses downsized or declared bankruptcy.
When we asked what it took to be a successful entrepreneur, the finalists cited familiar qualities: perseverance, persistence, passion and confidence. I'd add "great communication" to the top of the list.
Many of these leaders are known for actively seeking out and listening to both their customers and their employees. Listening, an overlooked skill, is a conduit for discovery and a protection against insular leadership.