You know you've got problems with your struggling young business when the best news you've heard in a while is that the Internal Revenue Service is about to audit you.
But that's what Andy MacPhail was facing in the spring of 2003, just one week after the concession trailer from which he dispensed mini-doughnuts at community events around the metro area was stolen.
Which was a drop in the deep-fat fryer alongside the unfortunate brainstorm he had in 2001 about how he was going to "cash in" with an appearance at the Sturgis, S.D., motorcycle rally. Convinced that the cash register would jingle merrily at such a popular venue, he hired seven people, promised them $750 each and rented a place in Sturgis to house them.
Alas, he miscalculated his clientele: "I was offering them mini-doughnuts," MacPhail lamented. "All they wanted was beer and brats." His total sales after a week of working in 100-degree temperatures: $500. His losses: about $15,000.
"It was a total disaster," said MacPhail, whose Minneapolis company, Drew's Concessions LLC, stayed in business thanks to "my best friends -- my parents and my credit cards."
But let's focus on the brighter side, starting with the IRS audit, which showed the feds actually owed MacPhail about $250. The news has been generally upbeat ever since.
The big reason: In 2007 MacPhail wangled a contract as a popcorn concessionaire at University of Minnesota sporting events, a move that hoisted his annual revenues from a previous peak of $38,000 in 2006 to $124,000 in 2009.
Not only did that allow him to begin reducing the mountain of debt he'd acquired over the years, but he was able to quit the part-time job he held until last year at a coffee shop in Richfield that provided health-care insurance for him and his wife, Lesley, an independent stylist at a St. Paul hair salon.