Q: I've recently received hundreds of spam (junk e-mail) messages. I use my e-mail program to mark them as spam, then delete them. But I just get more spam in a few hours. What happens when I report these messages as spam, and is it worth doing?
Fred Bornhofen, Gilbertsville, Pa.
A: You're always going to get some spam, because it's impossible for any e-mail provider to detect and block all of the junk e-mail that floods the Internet every day. But reporting spam to your e-mail provider can help reduce the volume of junk e-mail.
Why? Your e-mail service provider uses spam reports to improve its blocking software, which searches for key words and other patterns to identify spam. Over time, this can reduce the amount of spam that you and others receive.
In addition, reporting spam can help your e-mail provider identify where much of the spam is coming from on any given day. Typically the source is another legitimate e-mail provider that has been lax in rooting out the spammers who use its system. Your e-mail provider may temporarily block all messages from the offending provider to prompt them to go after the spammers. Unfortunately, this is only a temporary solution because spammers quickly move on to new e-mail addresses in other e-mail systems.
So spam-blocking is an imperfect science. But by reporting spam, you're helping to improve it.
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