Star Tribune reporters interviewed numerous former and current Best Buy executives, as well as retail analysts and investors, during their research for this article. Some company executives asked not to be identified, citing their current or previous connections to Best Buy or to the retail industry. Best Buy founder Richard Schulze declined to comment, and former Best Buy CEO Brian Dunn did not return messages seeking comment.
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REI ‘actively working’ to nab serial shoplifter who hit 3 Twin Cities stores, 22 nationwide

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Two former employees say REI policy has made it easy for thieves to get away.