Lori Pappas developed a knack for automating offices. In 1976, Olivetti hired Pappas as one of its first female sales reps. By 1980, the now-divorced single mother was supporting her kids selling Sperry Univac mainframes to manufacturers.
She launched her own software company in 1983 -- JobBoss Software -- serving small manufacturers and machine shops. The company made the Inc. 500 list of fast-growing private companies in 1991.
Pappas was named the Minnesota High Tech Association's Entrepreneur of the Year among small enterprises in 1998. A year later, Pappas, then 50, sold her 100-plus employee business for $18.4 million in cash and stock to a British company. She netted several million from the transaction.
"The business had defined me," Pappas, 62, recalled. "I was burned out and wanted to do something else."
She bought a $1 million house on Seattle's Puget Sound, took up golf, fancy dinner parties and exotic travel. On the outside, she appeared successful and happy. Inside she was "disconnected and empty."
She had lost her purpose.
During several trips to Africa, she became fascinated by the indigenous people of Namibia, Angola, Niger and Ethiopia. The tribal people lived in huts and struggled to find food and water amid crop-killing droughts.
"Yet, they experience true joy with each other and their community," Pappas observed. One day in 2006, a young girl in Niger with flies in her eyes and sores on her face approached Pappas to ask for a water bottle.