The VA needs to do a better job of oversight in recruiting and retaining nurses, a Government Accountability Office study says.
The VA has identified nurses as the second most mission-critical occupation for recruitment and retention. Only physicians ranked higher.
The VA employs more than 85,000 nurses. But it has projected that about 40,000 new registered nurses will be needed through 2018 to maintain adequate staffing levels.
The VA has developed a number of initiatives to recruit and retain nurses, primarily by providing education and training and with financial benefits and incentives.
But the GAO report found that the VA lacked enough support, faced stiff competition from the private sector, and struggles with employee dissatisfaction and a reduced pool of nurses in rural locations.
The report also found that the VA doesn't know whether medical centers have sufficient training to support its nurse recruitment and retention initiatives.
Additionally, the VA can't determine whether it has an adequate and qualified nursing workforce to meet veterans' health care needs, the report said.
The GAO studied the VA's systemwide recruitment and retention policies, but it also looked at four VA medical centers, because each VA Medical Center is responsible for recruiting and retaining nurses.