WASHINGTON — Toyota agreed to pay $1.2 billion to settle an investigation by the U.S. government, admitting that it hid information about defects that caused Toyota and Lexus vehicles to accelerate unexpectedly and resulted in injuries and deaths.
Attorney General Eric Holder said Wednesday that the penalty is the largest of its kind ever imposed on an auto company. The four-year criminal investigation focused on whether Toyota promptly reported the problems related to unintended acceleration.
The company admitted to misleading consumers and regulators by assuring them that it had adequately addressed an acceleration problem stemming from ill-fitting floor mats— which attracted widespread publicity in 2009 following a car crash in San Diego that killed a family of four — through a limited safety recall of certain models.
Toyota knew at the time that it had not recalled other models susceptible to the same problem and also took steps to conceal from regulators a separate acceleration problem related to a faulty pedal, according to the Justice Department.
"In other words, Toyota confronted a public safety emergency as it if were a simple public relations problem," Holder said at a news conference.
According to a statement of facts filed in the case, an exasperated Toyota employee was said to have remarked at one point, "Idiots! Someone will go to jail if lies are repeatedly told. I can't support this."
Toyota said in a statement that in the four years since the recalls it had "made fundamental changes to become a more responsive and customer-focused organization, and we are committed to continued improvements."
The company's finances have recovered from the recalls, as well as the recession and the 2011 tsunami in Japan. But its once-sterling reputation for quality and reliability has been tarnished, and its market share is still below where it was in 2009.