I've worked in the mortgage business for 17 years. And over the past few years, a close friend of mine and I often talked about the depressing state of the industry. Every time I ran an idea by him about a job I was considering, he went bass bravado with eerie undertones and repeated, half-mocking, half-imploring, "Get out!" for each valiant "But, but, but, what about XXXX?" I offered.
I knew he was right. But it took four years before I actually got out for good — last December. These days, I'm a consultant to small- and medium-size businesses and a writer. Getting out was the best career decision I've ever made.
Let me tell you the back story and then offer a little advice if you, too, need to get out of the job or career you're in.
Roller-coaster ride
I started selling mortgages initially because of a successful friend, and a lack of better ideas. Then I took the ride and hung on.
As if having almost no sales during the past couple of years (following my best years three and four years ago when I earned about $100,000 annually) was not frustrating enough, I had also jumped companies three times in 12 months and four times in the past two years. Each time, there was a promise for "more leads" or "better leads" or "better service" or "better pricing." And each time, the job didn't work out as planned.
It wasn't just a case of false promises by the companies. It was also dealing with apathetic, indifferent mortgage prospects again and again.
These days, three major banks and one giant lender (Quicken Loans) control the industry. They use catchy, informative ads and are strong enough to convince today's borrowers and home buyers that they don't need to talk to a "sales guy" to get a mortgage done.
This represents a monumental shift in this business. When I began in mortgage sales, the technology was sketchy and the target market was skeptical of handling business transactions online. Times have changed. Radically.