In Stockholm, the homeless now accept credit cards. Sweden's high-tech economy has made bills and coins almost obsolete, so equipping the destitute with card readers — a world first, apparently — was a natural evolution.
It's a tidily Nordic expression of a global trend. This is the age of credit cards and debit cards, of PayPal, Square and Amazon Coins. In some places — parts of Africa, for example, where people can use their mobile phones to buy everything from dinner to insurance — the need for cash for legitimate purposes has all but disappeared.
Governments the world over may be tempted to speed this transition to a cashless society. And they could do so pretty easily, first by accepting digital payments for taxes and public services, then by gradually winding down their mints and printing presses. But while they're right to encourage people — especially the poor — to take advantage of digital payment methods, governments also should prepare for the risks involved. Cash has some virtues that whatever replaces it should strive to match.
The disadvantages of cash won't be missed — and there are plenty of them. It's vulnerable to theft and loss. It's difficult to move around in large quantities. It's ideal for anyone who wants to launder money or evade taxes.
All this means that cash costs money: A study published last month by Tufts University estimates that handling hard currency costs U.S. businesses $55 billion annually in theft, security expenses and additional labor. For consumers — who pay nearly $8 billion each year in automated teller machine fees and spend an average of 28 minutes a month traveling to access money — cash imposes costs of about $43 billion a year. Lost tax revenue from unreported cash transactions adds up to at least $100 billion annually.
Digital money could make it easier for central banks to do their job, because in a cashless world, they could fight recessions and deflation by driving interest rates to less than zero. This is a big deal. Cash creates what economists call the zero lower bound. Who'd accept negative interest rates when you can hold cash instead? Cashlessness does away with it: Standard monetary policy, based on lowering interest rates as needed, wouldn't have to stop when rates hit zero, so there'd be no need for quantitative easing and other questionable innovations.
And then there are the societal benefits. Most important, moving away from cash could ease access to the financial system for the world's poor and "unbanked," who pay the most to access money (think payday lending and check-cashing fees) and, in effect, transfer some of their income to better-off households that use credit cards. Getting these folks to use digital-payment systems would be an excellent first step toward getting them into the banking system, making it easier for them to get loans and save money.
So what's not to like? For all its benefits, a cashless society is also one brimming with potential problems. Some are familiar to anyone with a credit or debit card: transaction fees, overdrafts, usury, identity theft, piratical hackers and old-fashioned fraud. Others are new: Many novel payment systems aren't compatible with one another and have uncertain life spans, for instance.