Abby Michaud doesn't like mornings. She hates Mondays. Above all, she abhors parking tickets.
So when she emerged from her St. Paul apartment on a recent Monday to find a parking ticket slapped on her windshield, it was a triple bummer.
She was already in a foul mood, and the last person she wanted to see was the parking enforcement officer who had written the citation. But just as she hopped in her car with the ticket still affixed to her windshield, there he was. He came screeching around the corner and started waving frantically to get her attention.
Michaud stopped and gave him a scowl, expecting to have an unpleasant conversation.
"I thought he was going to yell at me for moving my car without taking the ticket off," Michaud said.
Before the officer could say a word, Michaud shouted at him and in a snarky tone informed him that she would take the ticket off the car as soon as she could repark it.
"I was annoyed, and I needed to go," Michaud said. "I was less than polite."
The officer, however, was no heavy-handed parking enforcer. He smiled and uttered the words that Michaud said stopped her in her tracks: "I'm sorry. There has been a mistake. I'm going to take this back."