It doesn't take long inside Ron Cunningham's small office to recognize he deals with an interesting clientele.
On one wall, there is a thank-you card from a client with a dog and flowers on the front that calls him "a good probation officer and a great person." Another client, supposedly a former BBC reporter they call "the genius," gave him a book that the man wrote, one of 14.
Then there was the guy who urinated in his office.
"I get people at all levels of intoxication," Cunningham explained. "Sometimes it's just triage."
Take 100 of downtown's most active petty offenders, the ones who get drunk and unruly, relieve themselves in public or generally make life unpleasant for others, and you have Cunningham's people.
As the "Downtown 100" probation officer, Cunningham oversees a group of people who have been identified as the core city's troublemakers. They are not the gangbangers or hardened criminals, but rather people with addictions and mental illness, most of them homeless, who are constantly in trouble with the law.
"They are more of a danger to themselves than to others," Cunningham said.
In a unique program started in 2009, the city, county, Police Department and city attorney's office have targeted this group to try to lower the number of contacts with law enforcement, not only to make life better for the offenders and pedestrians, but also to save money.