NEW DELHI — India's last telegram went out late Sunday, marking the end of a service that millions of Indians had relied on for fast communication for more than 160 years.
Hundreds of people thronged the 75 telegraph offices remaining in the country to send their last telegrams to friends or family as a keepsake.
The company canceled holidays for staff at the offices to handle the rush, Shameem Akhtar, general manager at the Bharat Sanchar Nigam Ltd., which runs India's telegram service, said Monday.
The company says declining revenues forced it to end the service, which had become obsolete in an age of email, reliable landlines and ubiquitous cellphones.
Some of the last-day users sent telegrams to Kapil Sibal, India's minister for telecommunications, pleading for the service to be continued.
"The losses were mounting. It was not viable to have kept it going much longer," Akhtar said. That was especially true as the number of cellphone users exploded, with 867 million subscribers as of April.
The telecommunications ministry said it lost $250 million in the last seven years and that it was time to put an end to the service.
India's telegram service began in 1850, when the first telegram was sent from the eastern city of Kolkata to Diamond Harbor, a southern suburb nearly 40 kilometers (25 miles) from the city center.