This might shock those who have watched the team's decisionmakers walk face-first into the walls of a maze of their own construction this week, but it is nevertheless true:
The Vikings have good people working in public, media and community relations. Lots of them.
They have good people working in their front office, too.
That they have given the entire nation reason to think of them as insensate liars and child-abuse enablers speaks to a persistent problem in the organization.
The Vikings need to hire a team president with expertise in public relations and crisis management. Now. Before the next arrest or boat party leaves the Wilfs stammering through a news conference like robots with crossed wires.
There was a time when a visitor didn't feel comfortable around the team without a Kevlar vest. That's changed.
Even while facing the inevitable public embarrassments caused by the criminals who infest NFL rosters, the Vikings have made themselves a much more likable and professional organization in recent years.
That good work comes undone every time the front office botches a news conference, or misreads the inevitable reactions of sponsors, media and fans.