MOSCOW - The snow came down hard Friday, more than 2 feet in places, the first big storm of the year. But in Russia, where the winters are long and difficult, it was nothing out of the ordinary, it seemed.
Then some localities apparently decided on their own to close the exits on the M10 highway between Moscow and St. Petersburg, a 400-mile stretch.
The ensuing traffic jam -- 100 miles long by some estimates and involving 10,000 vehicles -- trapped some motorists for three days and forced senior Russian officials to go on television Monday to mollify thousands of angry drivers.
The response came after state television broadcast images of weekend travelers huddled for warmth in idling cars, and after order seemed to break down among drivers left to fend for themselves in the subfreezing temperatures.
Roadside cafes gouged those wanting sausages and loaves of bread, and the price of cigarettes was reported to have shot up tenfold.
On a helicopter flyover Sunday, Russia's minister of emergency situations saw what for many had become a familiar landscape: a queue of snowbound tractor-trailers stretching for dozens of miles.
Prime Minister Dmitry Medvedev said the country was facing a transportation crisis and that the blame could not be placed, at least not wholly, on the Russian winter.
"The elements are the elements, and similar incidents happen in all countries, especially in northern ones, but the question is in the organization efforts to end this situation," Medvedev said, the Interfax news service reported.