Small Business Saturday highlights triumphs, challenges post-COVID

Daniel Johnson didn't think his business would be one of many burned down during protests in Minneapolis after George Floyd's killing by police. Then he got the call.

"We get a call from the property manager saying, 'Hey, check your cameras.' And I checked the cameras — I just saw smoke everywhere," Johnson said, remembering that he called family members to go to the store with him.

"As soon as we arrived to the scene, in front of the National Guard tanks and stuff right in front of the store, we watched it crumble and fall."

Johnson, the owner and designer of LVLS House of Hoodies, has worked hard to rebuild since then. His apparel business has new locations in Rochester and the Mall of America, and is among many organizations supported during Small Business Saturday.

For shoppers and employers, the day emphasized the triumphs and challenges small businesses face today.

If you ask Johnson, his building burning down was a blessing in disguise.

After the destruction two years ago, community members showed up in droves to support his Rochester location. Business has been rough at times, but Johnson's focus on electronic commerce has led to advertising and sales across the world. But he said community support was crucial for him to thrive.

Greg Bellanger, store manager of Northland Visions in Minneapolis, might say the same about the community support.

His father, an Ojibwe from northern Minnesota, started Northland Visions in 1999 as a gift store to sell wild rice, wild berry jellies and other Native foods. The shop grew and changed with the times but ran into new challenge when the coronavirus pandemic began.

"Before, things were going really well. We had just moved a few years prior to this new location ... and then it just kind of dropped," Bellanger said.

Northland Visions closed its storefront and shifted its focus to the internet. Schools, tribes and community members started ordering online, and sales grew from three or four packages a day to 30 or 40. Bellanger said business is steady now, and his doors are open to in-person shopping.

But inflation has brought new challenges.

Despite such challenges, many businesses are finding ways to succeed.

Dozens of people gathered Saturday at Black Garnet Books in St. Paul, browsing the store as "End of the Road" by Boyz II Men and "Gettin Jiggy Wit It" by Will Smith played through the speakers. House plants caught light beaming through the windows. A dog named Nova sniffed at new customers before bowing to let them pet her.

Owner Dionne Sims started the bookstore in 2020. Sims said she was able to grow her business by launching pop-up book shops at locations requested by community member, sometimes at protest sites. Her online following bloomed into a support system, and a $100,000 Neighborhood Star Program grant secured the money she needed for a permanent location.

Sims has a lot planned for the business and wants it to be an open and welcoming space.

"[We're] just trying to do more and more events that help people feel like this space is for them, and help them feel more like they're part of being in this space," she said. "Just really want to establish ourselves as a neighborhood book store."

To Bieri, who also owns a small business, the bookstore's growth has helped the neighborhood.

"It's just really exciting," she said. "In a place where every time you turn around there's another small business closing … it's really important for us to support people in our community."