Should returning a purchase mean giving up your identity?

She bought something in cash, but she couldn't get cash back without revealing her identity.

December 28, 2009 at 5:16PM

In this season of many returns, one shopper found it impossible to stay anonymous when returning an item that had been paid for in cash. Here's her story:

I share this shopper's distaste with the constant requests for my personal information - a few years ago a bait and tackle store asked for my Social Security number before giving me a fishing license. Have you encountered a request like this before? Should shoppers just assume they have no anonymity any more, even with cash?

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James Shiffer

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