Speaking of jobs, it's been a tough year for you in your job this year. Many people in America, if they went through the year that you've had, probably would have resigned or been fired. Can you envision any set of circumstances that would lead you to resigning or being fired from your job as commissioner?
"No, I can't. Does that surprise you? Listen, it has been a tough year. It's been a tough year on me personally. It's been a year of what I would say is humility and learning. We, obviously as an organization, have gone through adversity. More importantly, it's been adversity for me. We take that seriously. It's an opportunity for us to get better. It's an opportunity for us, for our organization, to get better. We've all done a lot of soul searching, starting with yours truly. We have taken action. A lot of the concerns that we had back in August where we didn't have a policy that addressed a very complex issue, we didn't have answers for that. We didn't fully understand those issues. Now we have experts in the field. They're in our office. They're helping us understand this. Advisors have given us a better understanding of the issues and how to deal with these complex issues. We went on the road. We have spoken to, last count I had was well over 150 experts, whether they are former players, college and university presidents, law enforcement officials. How can we do a better job of managing these complex issues? We set out to create a new personal conduct policy, which was unanimously approved by our 32 owners in December. We made enormous progress. The things we didn't know and where we were in August, are not where we are today. We're in a good place in knowing and learning and having a lot more humility. As an organization and as an individual, it's been a tough year, but a year of progress. I'm excited about the future. The second and probably most important issue for us is that we want to make a difference in this area, not just internally, but externally. We've done a great deal to bring more awareness to these issues of domestic violence and sexual assault. We are committed to that. We are working with various organizations to try to make sure that we, as my advisors like to say, and Jane Randel is over here, normalize the conversation, bring awareness and understand what victims and survivors are going through. One of the most compelling moments I had of this entire fall was going to shelters or going to hotline centers and being able to speak to the advocates and hear the fear, the emotion, and the economic consequences. That is compelling. It will make you understand this issue much more deeply. We, as the NFL, and this commissioner understand it a lot better today than we did before. I think we in the NFL want to make this an important issue where we can make a difference in society in general. This is a problem in the broader society."
Taking into account what the Mexican market means for the league with the largest attendance, but it's been since 2005, since the league has had a regular-season game in Mexico City, and the fans don't understand why. Can you explain to them why?
"We have tremendous fans in Mexico. We had a great experience with a regular-season game down there. As you know, that was our first ever. It was a tremendous success for us. We want to get back there. We want to play more games there. It's a combination of stadium availabilities, making sure that we can do it at the standards and level that we expect to do. When we do it, we want to do it well. We have had a tremendous amount of focus on London, but we are looking at other markets, including Mexico. We certainly hope we're going to be back there soon."
You guys have faced a lot of problems over the past year that have a very wide range, but what a lot of the issues have in common is a conflict of interest. When you do something like hire an outside investigator like Ted Wells into the Patriots investigation, you're still paying him, and Robert Kraft, who owns the Patriots, is still paying you. So, even when you do everything right in one of those situations, it opens you guys up to a credibility gap with some of the public and even with some of your most high-profile players. What steps can you guys take in the future to mitigate some of those conflict-of-interest issues?