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The recent report on my colleagues in the emergency room ("The trauma of dealing with trauma never stops") was intimate and thorough, but I couldn't help but notice the invisibility of a certain role — one that by design is meant to pass unnoticed but is critical in this high-acuity, high-stakes stage: the professional medical interpreter.
Our lack of inclusion is, in fact, most appropriate given that our role is to facilitate understanding and direct communication between providers and patients. Still, it's disappointing that our essential service was not just glossed over but completely overlooked. When 1 out of 5 patients walking through Hennepin Healthcare's doors require language services, we are integral to providing equitable health care.
As interpreters, we must remain true to the message and interpret as precisely as we can, which might mean cursing out a dear friend. Or perhaps we are the first ones to hear of the devastating cancer diagnosis before relaying the shocking news to the patient. No matter the verdict, we have the honor and burden of giving it.
We're a crucial part of the caregiving team and work hand in hand with the heroes of HCMC's emergency room.
Because just like them, it's not just our job, it's our vocation.
Maggie Sweeney, Minneapolis