The July 23 Taste section article "Some like it hot!" reports on the surging popularity of spicy dishes among the general blandness of Minnesota cookery.
It's been obvious to anyone who visits restaurants that this has been the case for some time. Spicy food is everywhere. I have no beef with that. I didn't mind a little of the heat when I was younger. But I've gotten to the age where culinary heat is not a matter of taste, but a matter of health. If I eat a spicy dish at dinner time, the heartburn keeps me awake most of the night.
My problem is that restaurants often don't let me make an informed decision on what to order. I get ambushed by heat where I least expect it — in a tuna salad sandwich, a plate of risotto, a candied pecan atop a muffin or a pork chop doused in black pepper. Young servers especially cannot be trusted to help choose nonspicy dishes. I can't tell you how many times I've been assured "no heat," and it still comes on the plate.
My plea to restaurant owners is this: Make an objective assay of dishes that are spicy. Let some heat-hater specify what's hot and what's not. Then provide the information to heat-hating customers, so that they can avoid that unpleasant burning sensation in their mouths and throats — and a sleepless night.
D.R. MARTIN, Minneapolis
GOLDEN VALLEY
Not the elected officials but the staff who are the problem
I have been a Golden Valley resident for 25 years and read with interest the article "Survey says: All is not golden" (July 22). I do not know our mayor but have had communications with him and our City Council representative on two occasions: once regarding a transformer that was hanging in front of our house by an electrical line after a storm cracked the telephone pole in half, and once regarding an issue of city property that abuts our property. On both occasions the mayor and City Council member promptly returned my e-mails, showed real concern and were very engaged.
When I contacted senior staffers at the city to follow up on one of the issues, I did not get my calls returned and heard indirectly that there was nothing they could do to help. Although non-senior staff at the city seem engaged and concerned, "no" seems to be some senior staff's automatic response.
I am not the only one to have these experiences in my neighborhood. If my experience and the article are reflective of the attitude of certain senior staff at the city, it seems that changes need to be made at the senior staff level, not at the City Council. At the very least, some senior staff members could learn about good customer service from the mayor and our council representative.
David Cossi, Golden Valley
• • •