For veterans haunted by chronic pain, Doug Huseby's charity does what the VA can't or won't.
Pain Free Patriots rolls into church parking lots and shopping malls with mobile trailers equipped with state-of-the art technology, offering free treatments, such as muscle and nerve therapy and spinal balancing.
Since it was started five years ago, more than 450 veterans have been through the program, with testimonials from former Navy SEALS to Marine grunts from the Vietnam era. Almost all have tried conventional help through the Department of Veterans Affairs health care system with little or no success.
The 72-year-old Huseby, who made his money as the owner of Becker Furniture World, says he is able to offer results when the VA has failed because he cuts through stifling bureaucracy and embraces different approaches to treatment.
"Why is the post office not up to UPS or FedEx? Anything run by the government is going to be slower with more red tape," he said. "I'm a business guy. I go in and I've figured out how to fix people."
Few alternatives
Organizations like Pain Free Patriots are emerging as the VA struggles with how to handle hundreds of thousands of veterans in chronic pain. Almost 60 percent of veterans returning from the past decade of war list chronic pain as their most common medical problem.
For years, the VA's answer was to prescribe highly addictive painkillers called opioids. During an 11-year period ending in 2013, the number of prescriptions from the VA for pain meds like oxycodone and morphine surged 259 percent nationally.
But concerned about misuse and overdoses, the VA abruptly changed its policies, drastically reducing the amount of opioids it prescribed. Critics say it has left many vets who relied on the medications with few alternatives; and it has left the VA ill-prepared for the consequences, leaving outside organizations to fill the void.