On man got down on his knees and kissed the rug emblazoned with the ship’s logo. Another lifted his wife and swung her around, ecstatic to be among the roughly 5,000 passengers to embark on the inaugural sailing of the world’s largest cruise ship, the Icon of the Seas.
For months, the 250,800-ton ship, which can carry nearly 8,000 people, has been making headlines — including some that have criticized its size and potential to damage the environment. But the passengers who plunked down $1,800 to $100,000 and boarded the ship at PortMiami in Florida on Jan. 27 said nothing could have prepared them for the vessel’s sheer scale.
“It’s stunning,” said Christina Carvalho, a 43-year-old accountant from Oakland, Calif., as she stood on the ship’s Royal Promenade, gaping up at “The Pearl,” a gigantic kinetic art installation. “It feels even bigger than I expected.”
While Royal Caribbean has packed the ship with amenities to craft “the ultimate family vacation,” the company’s design team has tried to defy negative stereotypes like crowded decks and long lines. Instead of steel walls, the interior is open and airy, with floor-to-ceiling windows to bring passengers closer to the water and make the central thoroughfare feel less like a shopping mall.
“Over the years our customers told us that despite being on the ocean, they did not feel connected to it, so with Icon we wanted to bring water everywhere,” said Jennifer Goswami, the director of product development at Royal Caribbean.
I was aboard the Icon of the Seas for five days of its seven-night inaugural sailing to the eastern Caribbean. Here are some of my takeaways:
Embarkation
Embarkation starts through Royal Caribbean’s app. After some glitches, it took me 10 minutes to scan identification documents, fill out a health form and pick a time slot for boarding.
On the day of the sailing, I headed to PortMiami expecting chaos, but as I got out of the taxi, I was greeted by a porter who took my bag and ushered me to the terminal. I scanned my app, showed my passport and went through security in less than 10 minutes. I lingered, waiting to see if others had as smooth an experience as I did, but there was just a steady flow of passengers ascending the gangway.