At Hance Ace Hardware in Hopkins, help from the "Helpful Hardware Man" came with a wide smile from owner James Hance.
Hance ran the store that has been in the family for three generations, and the warm, personal attention he gave his customers kept them coming back to the store on 9th Street between Mainstreet and 1st Avenue N. for more than 50 years.
"I'd walk out, and I felt happy just dealing with Jim," former Hopkins Mayor Jerre Miller said. "He was happiest when in that store selling. For Jim, happiness was a daily occurrence. He was never bothered by anything."
Hance, of Brooklyn Park, died April 16 at Hennepin County Medical Center from injuries sustained in a car crash when a driver allegedly under the influence of drugs and alcohol swerved into Hance's lane and hit him head-on on Minnetonka Boulevard. Hance was 75.
Born in Dorothy, Minn., in the northwestern part of the state, Hance served in the U.S. Army and logged perfect attendance as a 50-year member of the Hopkins Rotary Club.
He was twice named a Paul Harris Fellow for his gifts to Rotary Foundation of Rotary International.
But his generosity and community commitment were felt most in Hopkins, those who knew him said.
Hance started the Hopkins Rotary Club's Foundation, which provides scholarships for kids and invests in community projects. At Christmas, the one-time club president volunteered to play Santa. He charmed kids and parents alike with his hearty "ho-ho-hos" as he passed out gifts.