Lileks: For roadside rescue in bitter cold, just enter your password

Your memory is tested when the car dies on a freeway.

January 5, 2018 at 12:13AM
This wasn't a great time for the battery to stop working.
This wasn't a great time for the battery to stop working. (Virginian-Pilot via AP/The Minnesota Star Tribune)

As we left the airport and headed into rush-hour traffic, a warning light appeared on the dashboard: a picture of the engine. Well, that narrows it down. Thanks. The car started to buck, and then it made a sound like a horse huffing a feed bag full of glue. The next thing I knew, we were going only 15 miles per hour.

Well, no worries.

"Siri, fix engine." Nothing.

"Alexa, fix engine." Nothing.

So much for 21st-century technology. I limped to the shoulder. Traffic whizzed past, caring naught for our plight.

"When was the last time you changed the oil?" Wife asked.

"Changed the oil, you say? Explain. Kidding! I think a bird flew in the engine. That happens at airports."

Based on the little symbol of the engine, I deduced that the problem was the engine. Downside: It was 10 below zero. Upside: I finally could use my emergency kit. Every year you read a story about what you should put in your car for just a moment like this, and here we were!

"OK," I told my wife. "Stay calm. I have those hand-warmer things I buy every year and never use. There's soup. I have extra hand warmers to cook it. Here — this is your emergency whistle. You saw 'Titanic,' right? Blow on it to alert rescuers."

I set about dealing with the situation. First step: Call AAA. I didn't know what to expect because I have never called them for something like this. Once a year, I let the air out of my tires so I can call them and get my money's worth.

They said a tow would be along in the next three hours. I reminded them I would be dead by then, so please discontinue auto-renew.

Next step: Get Uber for my wife. And here our troubles really began. We both had new phones. Uber wanted to know our passwords. We did not know our passwords. No problem: I have a password management app. But because this was a new phone, the app did not have permission to access Dropbox without my Dropbox password. This I didn't know. I could sign in with Google, but I didn't know my Google password, either.

So there I was: I couldn't remember the password for the password for the password for the app that summons Uber, but at least I had hand warmers so I'd have the manual dexterity required to type out my last will and testament.

Meanwhile, Wife had reset her Uber password, and seven minutes later a complete stranger showed up and she got in his car. The tow truck arrived 10 minutes after she left, and I was home in half an hour. Hurrah for the modern world! How did stranded people call an Uber before cellphones?

about the writer

about the writer

James Lileks

Columnist

James Lileks is a Star Tribune columnist.

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