Letter of the Day (Oct. 10): Self-service

October 10, 2011 at 12:11AM
November 27, 2008 - Minneapolis, MN - Kmart employees Liz Carmon, left, and Getachew Mechegia, cq, worked the cashiers during an early morning shift at Kmart. Regional manager Dan Lawler said they were at full capacity with employees and that there were at least 50 people when the doors opened at 7 a.m., and that electronics were the most popular buys.
November 27, 2008 - Minneapolis, MN - Kmart employees Liz Carmon, left, and Getachew Mechegia, cq, worked the cashiers during an early morning shift at Kmart. Regional manager Dan Lawler said they were at full capacity with employees and that there were at least 50 people when the doors opened at 7 a.m., and that electronics were the most popular buys. (Elliott Polk (Clickability Client Services) — Star Tribune/The Minnesota Star Tribune)

Regarding John Ewoldt's column "Is self-service checking out?" (Oct. 5): Well, I certainly hope so. I never use self-service.

All I can think of is, "There's another job gone." I would (and have) waited in line for a real person who gets a real paycheck and hopefully health benefits to check me out.

When asked, I have politely refused to move to the do-it-yourself machines. I have also given my reasons. Every person I've talked to has agreed with me.

I am happy that the message is getting to management. A completely lame idea anytime, but especially now with this tough job market.

TINA LANDEEN, BURNSVILLE

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