Korean Air chairman, daughter apologize for "foolish" behavior in nut rage incident

SEOUL, South Korea — The Korean Air Lines Co. executive who delayed a flight in an incident dubbed "nut rage" bowed deep in apology Friday before facing questioning by transport officials. Her father, the airline's chairman, also apologized and said he regrets he didn't raise her better.

The apologies came in response to simmering public anger about the incident and the airline's handling of it.

Cho Hyun-ah, who was head of cabin service at Korean Air, was angered when a flight attendant in first class offered her macadamia nuts in a bag, not on a plate. She ordered a senior crew member off the plane, forcing it to return to the gate at John F. Kennedy airport in New York City.

"I sincerely apologize. I'm sorry," a gloomy-faced Cho said before droves of journalists in an almost inaudible, trembling voice. She said she will meet the victimized crew member and "apologize sincerely."

Clad in a long black coat, she lowered her face as she made the brief comments without making eye contact. It was her first public appearance since the Dec. 5 incident. Transport Ministry officials had summoned Cho for questioning over the possibility her actions violated aviation safety law.

Hours before her apology, Korean Air Chairman Cho Yang-ho also made a deep bow before journalists. He called his daughter's behavior foolish and said he regrets he didn't raise her better.

"It's my fault," he said. "As chairman and father, I ask for the public's generous forgiveness."

Despite the anger, many South Koreans were not surprised by Cho's display of entitlement

There was once respect in South Korea for the families that founded the industrial conglomerates, known as chaebol, which helped modernize the country and make it wealthy. Nowadays there is growing criticism of ostentatious wealth and unfettered power.

The criticism is particularly directed at the newest generation, which is inheriting the business empires founded by their fathers and grandfathers. All three children of Cho Yang-ho rose quickly to the top ranks of the airline, holding executive roles in it and affiliate companies.

"It's something that people haven't openly talked about but it was only a matter of time" before bad behavior would cross a red line for the public, said Kim Seul-ki, a 28-year-old office worker. "We often hear about not just Korean Air but other chaebol families acting recklessly."

In a separate probe, prosecutors searched the headquarters of Korean Air Lines on Thursday after a civil society group made a complaint about Cho's behavior on the plane.