Shannon Vargas spent 2019 serving pancakes with a smile by day and struggling to keep a roof over her family's head by night.
The once homeless single mom, who is a server at the Original Pancake House in Oak Lawn, a suburb of Chicago, has begun 2020 with renewed hope that a break has finally come her way.
Recently, a diner left Vargas a $2,020 tip on a $36.73 tab — a gratuity of nearly 5,500%.
"I poked my head around the corner and said, 'Are you kidding me? Is this a joke?' And she said, 'No, it's not a joke,' " Vargas said. "Then I almost fell over."
The diner, a local woman who has asked to remain anonymous, said later she was suddenly inspired.
"About halfway through the meal, I felt a 'shoulder tap' or a nudge from God to do something," she said. "I wasn't planning on leaving her that tip, it just kind of happened after I got the feeling that she desperately needed some help that day."
The woman also wrote a message on Vargas' ticket: "Because everybody needs a little help sometimes."
"I believe that there is truth in that. At some point, in all of our lives, we will need help. And there is absolutely no shame in that," the donor said.