Q When I played games at Pogo.com, a "pop-up" window used to tell me I was receiving 1,000 bonus points. But now I get a message that says I have pop-ups blocked. How can I unblock them?
BEVERLY COOK, MIAMI
A If you've upgraded your Web browser lately, that's probably the issue. New browsers block pop-up windows because they're often used for advertisements. But you can clear the way for pop-ups by turning off or modifying your browser's pop-up blocker feature.
For Internet Explorer, click the "tools" heading, choose "Internet options" and click the "privacy" tab. Beneath "prevent most pop-up windows from appearing" uncheck the box in front of "turn on pop-up blocker."
Alternatively, you could leave the blocker on and make an exception for www.pogo.com. Click the "settings" button to the right, type www.pogo.com in the window beneath "address of website to allow," click the "add" button and click "close."
In Firefox, click the Tools heading, select "options" and click the "content" tab. Either uncheck the box in front of "block pop-up windows" or click the "exceptions" button to the right of it. If you click "exceptions," type www.pogo.com in the "address of website" window, click the "allow" button, then click "close."
Q I've recorded my daughter's appearances on TV with a Dish Network digital video recorder (DVR) model 625. I want to copy the video to a VCR, but Dish says I can't do it with this model. Is there a way?
JANELLE LE MIRE, MIAMI
