For two months, Hennepin County sheriff's deputies have been forced to use defective applicators to administer the antidote that counters the effects of an opioid overdose.
Instead of spraying a mist of the medication naloxone into the nose, the applicator sends out a straight liquid stream. This can delay the medication's effectiveness by several hours.
Sheriff Rich Stanek repeatedly has asked Teleflex Medical, the company that supplies the devices, to replace the malfunctioning model. But each time they have returned a defective batch.
No one has died due to the defects. But with deaths from heroin and other opioids at epidemic levels in the county, Stanek said the need for proper working applicators is critical.
"It's a life saving tool used by my deputies and other law enforcement," he said. "The company isn't standing behind their product and getting the right device back in our hands."
Naloxone usually comes in spray form and works by blocking the receptors in the brain that take in the drugs and then kick-starting the respiratory system. Deputies used the medication to save seven people in the past several months, compared with two in 2015.
In an e-mail Wednesday, Teleflex spokeswoman Susan Denby said the company has been experiencing a temporary shortage of the nasal applicator. It has been notifying customers as the product becomes available and been releasing it since Dec. 12, she said.
In late October, Teleflex issued a recall on the applicator because it lacked a "fully atomized plume of the medication." The failure of the device to deliver the plume can lead to serious injury or death in certain emergency situations, according to the recall notice. Besides overdoses, the device also can be used for reversal of life threatening hypoglycemia and treatment of epileptic seizures.