When it comes to facing the death of a loved one, there is no right way to react. People cope in different ways. Some stay strong in the midst of chaos. Others shut down and go within.
But when it comes to attending the funeral, there definitely are wrong ways to react. Funerals are intended to let mourners give and get support, but it's hard to find support from people who behave badly at the services.
Ken Druck, author of "Healing Your Life After the Loss of a Loved One," said Americans have created a culture that is "grief illiterate."
"We are taught that there's a pill for every pain, for every problem or a diversion for every moment of emptiness," said Druck, whose daughter died in 1996 when she was 21. "If there's one thing that evokes a feeling of helplessness, of all the things in life, it's death. It's much easier to turn away from, rather than face, life's most difficult challenges."
But understanding why people behave badly can help. Here is some insight from experts on common faux pas.
No-shows: Not everyone who stays home is callous and insensitive. Druck said some no-shows are simply unable to face death. "Attending a funeral, for some, is too painful," he said.
David Feldman agreed. An associate professor of counseling psychology at Santa Clara University in California and co-author of "Supersurvivors: The Surprising Link Between Suffering and Success," he said that unresolved conflicts can contribute to their absence.
"Often a funeral can awaken in people thoughts about their own lives, their own decisions, thoughts about how they interacted with the person who died," he said. "This can be profoundly good because it can encourage appropriate grief, but when there are significant regrets and significant guilt, this can cause emotional turmoil and problems. It's important to respect those who are in this place and try to realize that they are disengaging because they can't face their emotions."