Metro Mobility users who can afford to pay a bit more for a private ride and faster trips have a new transportation option.
The Metropolitan Council recently entered into a partnership with Carepool to provide same-day, on-demand rides for seniors and those with disabilities, in much the same way others arrange for rides using Uber or Lyft.
Carepool joins Transportation Plus in taking riders to their destination without picking up other passengers along the way. Both companies can accommodate wheelchairs, scooters and service animals.
But as its name suggests, Carepool offers riders a “caring experience” as well as their choice of drivers, said CEO Josh Massey.
“With a taxi or other rideshare, you get something new every day,” Massey said. With Carepool, “a lot of time you get the same driver. They can have confidence in who their driver might be ... and feel safe in driving experience.”
For instance, Massey said, riders might prefer to have a woman as their driver. And if a rider who has built rapport with a particular driver needs more assistance after a medical procedure, “we can be the responsible party,” he said.
Riders certified to use Metro Mobility may book trips on Carepool by calling 612-284-5204 or online at carepool.us. A new app is expected to be released this month.
Customers will pay the first $5 for any rides, and Metro Mobility will cover the next $15. If the total fare exceeds $20, the customer pays the remainder, according to a Metro Mobility fee schedule. Fares for on-demand rides must be paid with cash, credit card or debit card.