Feds: Minnesotans increasingly getting money-seeking scam calls supposedly from a customs agent

Agency says it will never solicit money over phone.

July 20, 2021 at 8:54PM
This photo provided by U.S. Customs and Border Protection shows boxes of long lashes seized Tuesday, July 6, 2021 at Louis Armstrong New Orleans International Airport. Three thousand pairs of false eyelashes have been seized by U.S. Customs and Border Protection agents after officials determined they were illegally imported from China to New Orleans. Agency spokesperson Matthew Dyman tells WVUE-TV that the four boxes of long lashes seized Tuesday were destined for a local beauty supply store.(U.S. Customs and Border Protection via AP)
Agents and officers from U.S. Customs and Border Protection nationwide say they are being told a number of phone calls are a recorded message stating, “a box of drugs and money being shipped; has your name on it and it has been intercepted.” (Associated Press/The Minnesota Star Tribune)

Federal authorities said Tuesday that Minnesotans are being increasingly targeted by phone calls portrayed as being from a customs agent but instead are scams in pursuit of banking information.

Agents and officers from U.S. Customs and Border Protection (CBP) nationwide say they are being told the calls are a recorded message stating, "a box of drugs and money being shipped has your name on it and it has been intercepted."

The caller is then instructed to "press 1" to speak with a CBP officer/agent, which then attempts to get callers' banking information, the agency said in a statement.

"This scam is becoming more prominent here in Minnesota," the CBP statement said. "In fact, these criminals have stepped up their game. When the residents receive these calls, the spoofed caller ID registers the call as coming from CBP's Minnesota office, which gives it an air of legitimacy." The Department of Homeland Security and CBP does not solicit money over the phone, the agency said. If such calls are received, the CBP continued, people should make a note of the number and other useful details about the call and immediately hang up and report the incident.

Phone scams can be reported to the Federal Trade Commission online at reportfraud.ftc.gov.

"Please keep your personal information safe, and I encourage everyone to report these calls," said Augustine Moore, the CBP's area port director for Minnesota. "Tell your family and friends that these scammers are after one thing — your money. CBP will never solicit money over the phone."

Paul Walsh • 612-673-4482

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about the writer

Paul Walsh

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Paul Walsh is a general assignment reporter at the Minnesota Star Tribune. He wants your news tips, especially in and near Minnesota.

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