Opinion editor’s note: Editorials represent the opinions of the Star Tribune Editorial Board, which operates independently from the newsroom.
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Alexandria. International Falls. Waseca. Winona. The list of Minnesota communities in need of a vital and specialized type of volunteer — one whose mission is advocating for long-term care residents — spans the state.
The position, which is unpaid but has expenses reimbursed, is known as a “certified ombudsman volunteer.” It’s a program with a noble, decadeslong history in Minnesota but, unfortunately, one whose ranks have thinned over the years. The COVID-19 pandemic delivered a particularly unhelpful hit.
In response, the state Office of Ombudsman for Long-Term Care has issued an urgent call for more volunteers, with the greatest need outside the Twin Cities and in the state’s eight Veterans Homes. The Star Tribune Editorial Board is honored to amplify this plea and urge Minnesotans to step up.
It’s in everyone’s interest to do so. Many of us have a loved one who is in long-term care, or has needed it in the past. At some point, many of us will require the care as well.
The volunteers, typically assigned to a particular facility or community, provide another layer of oversight and accountability for care providers.
“Residents are often unable, uncomfortable or, in some cases, fearful to advocate for themselves. With a resident’s consent, volunteers assist regional ombudsmen responding to residents’ concerns through complaint investigations,” according to the state ombudsman’s office.