Eagan residents are complaining about excessive noise and low-flying planes coming from the nearby Minneapolis-St. Paul International Airport.
But Mayor Mike Maguire reminded them at a recent public forum that the city has also benefited economically from its proximity to the airport.
Had the airport been moved, as some wanted, in 1996, "it would have really changed the economic fortunes of the city of Eagan and of our community," said Maguire. He referred to the "three B's of airport noise: benefit, burden and balance."
A quarterly community meeting invited a panel of experts to give a presentation that would answer questions submitted via social media, as well as respond to neighbors who attended the live event.
John Nelson, the Metropolitan Airports Commission's manager of noise, environment and planning, encouraged residents to continue filing detailed complaints about excessive noise.
When complaints are specific — with the exact time of a noisy departure, for example — positive changes can occur, he said. One plane repeatedly described by neighbors as a "screecher" or "screamer" turned out to have a defect in the engine, which was promptly fixed.
"So complaints are used," Nelson emphasized, "and they're used actively for us."
Frustrations
After about an hourlong presentation, community members were invited to address the panel directly with follow-up questions and concerns. Many of the comments aired frustrations and were accusatory toward the panel, questioning whether members of the panel even cared to listen to what the residents had to say.