Fire Chief Jim Compton was cutting grass at his house on Hugo's south side on the eve of Memorial Day when tornado sirens sounded. Within minutes, Washington County emergency dispatchers alerted him to a path of destruction in his east-metro city of 12,000 residents.
When Compton arrived at 159th Street, the first person he saw was one of his firefighters staring in disbelief at her destroyed house. Once she knew her family was safe, she joined the rescue effort.
"She blinked and down the road she went," he said. "I didn't see her for hours after that."
Such selfless acts were common after the tornado laid waste to an orderly suburban neighborhood in less than 30 seconds. The bustle of public agencies in the storm's aftermath was the largest seen in Washington County in years, putting Hugo on center stage in the drama of disaster response. Officials from several cities, including Mahtomedi and Chanhassen, have come to Hugo to learn from the city's experience.
Hugo worked from a script, an emergency plan crafted just five years ago, that described in detail every move from rescue to recovery.
"Train as if your life depends on it," Compton said, voicing the motto on the firehouse door. "I can't say that enough."
Trucks and help arrive
The first inkling of real trouble came when hundreds of phone calls flooded the county's 911 call center in Stillwater. Alerts went to city and county officials, ambulance and fire crews, sheriff's deputies, police officers, utility workers and even educators at Oneka Elementary School, where victims would arrive.