A decade ago, privacy scholars Chris Hoofnagle and Jennifer King found that people's interest in protecting their privacy increased in proportion to their understanding of how companies acquire and use their personal data. As long as people were kept in the dark, companies could count on little resistance.
That helps to explain how the plundering of personal data has exploded during the past 20 years. Tech companies learned how to turn your life into data without asking.
That our ignorance is their bliss is among the unique signatures of a new economic logic that I call surveillance capitalism.
Capitalism has always evolved by claiming things that existed outside the market and bringing them into the market for sale and purchase. This is how we turned making a living into "labor" and nature into "real estate."
Surveillance capitalism now claims private human experience as free raw material for translation into behavioral predictions that are bought and sold in a new kind of private marketplace. And it takes place almost completely without our knowledge.
Competition among surveillance capitalists has produced startling innovations that challenge the foundations of a democratic society.
This unprecedented economic logic was invented almost by accident during the financial emergency of the dot-com bust, when the founders of Google discovered that the "data exhaust" clogging their servers could be combined with powerful analytic capabilities to produce reliable predictions of user behavior. Originally, the key behavior of interest was whether a user might click on an online ad.
The young company's ability to turn these surplus data into reliable click-through predictions became the basis for a lucrative sales process known as ad targeting. With targeting, advertisers could buy Google predictions on what we would do now, soon and later.