The new Consumer Financial Protection Bureau is now accepting complaints about both federal and private student loans.
Have an issue with billing? Confusing terms? Collections? File a complaint online by clicking here. Or call 1-855-411-2372.
"While we certainly can't make your debt disappear," the agency says, "we can help bring your concern to your financial institution's attention."
According to a statement from the bureau:
Readers: What do you think of this step? How would you describe your experience with student loans and lenders? Do you think the agency can make a difference?
