I'm getting increasingly baffled and disappointed by the scandal-cum-congressional-ragefest surrounding Facebook. Instead of piling on Mark Zuckerberg or worrying about who has our personal data, legislators should focus on the real issue: How our data get used.
Let's start with some ground truths that seem to be getting lost:
• Cambridge Analytica, the company the hoovered up a bunch of data on Facebook users, isn't actually much of a threat. Yes, it's super sleazy, but it mostly sucked at manipulating voters.
• Lots of other companies - maybe hundreds! - and "malicious actors" also collect our data. They're much more likely to be selling our personal information to fraudsters.
• We should not expect Zuckerberg to follow through on any promises. He's tried to make nice before to little actual effect. He has a lot of conflicts and he's kind of a naïve robot.
• Even if Zuckerberg was a saint and didn't care a whit about profit, chances are social media is still just plain bad for democracy.
Politicians don't want to admit that they don't understand technology well enough to come up with reasonable regulations. Now that democracy itself might be at stake, they need someone to blame. Enter Zuckerberg, the perfect punching bag. Problem is, he likely did nothing illegal, and Facebook has been relatively open and obvious about their skeevy business practices. For the most part, nobody really cared until now. (If that sounds cynical, I'll add: Democrats didn't care until it looked like Republican campaigns were catching up to or even surpassing them with big data techniques.)
What America really needs is a smarter conversation about data usage. It starts with a recognition: Our data are already out there. Even if we haven't spilled our own personal information, someone has. We're all exposed. Companies have the data and techniques they need to predict all sorts of things about us: our voting behavior, our consumer behavior, our health, our financial futures. That's a lot of power being wielded by people who shouldn't be trusted.