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On the podcast "The Diary of a CEO," Malcolm Gladwell recently lectured the American workforce about the importance of returning to the office. Two and half years into a pandemic, working from home is not, he said, in people's best interest.
"If you're just sitting in your pajamas in your bedroom, is that the work life you wanna live? We want you to have a feeling of belonging, and to feel necessary. And if you're not here, it's really hard to do that."
Many people were quick to point out that this was pretty rich coming from an author who does not work in an office. But Gladwell is not alone in his insistence that people need to return to the office to experience the psychological and emotional benefits of in-person contact with colleagues and supervisors. As companies attempt to return the pre-pandemic "normal," it's an argument that has been made in many quarters.
It seems important to point out that the office, and all the congregational workplaces that term stands for, was not created to benefit anyone psychologically or emotionally. It was created for people to do work in the most efficient and least expensive way possible — most efficient and least expensive for employers, that is.
The personal costs of things like commuting, child care, elder care, or figuring out how you're going to get the dog to the vet or yourself to the dentist have almost always been considered, you know, personal. None of the company's business, or responsibility.
Obviously, employers are entitled to make things efficient and inexpensive — and once upon a time, not that long ago, that usually meant keeping the majority of their staff in one place. Initially, even advanced technology demanded congregation. Early computers existed on closed systems; phones had to be dialed; work was often still done on paper with pens and pencils; and blah blah blah I am old and have been working for a long time.