NEW YORK — Airline pilots are supposed to be the ones we trust.
They greet us at the door of the plane in their crisp, military-style uniforms, then welcome us aboard with that familiar soothing drawl over the PA system as we buckle ourselves in. When there's turbulence, they offer reassurance. And when the plane safely touches down, they invite us to fly with them again.
Now, that feeling of security has taken a hit.
Investigators say the co-pilot of a Germanwings airliner locked the pilot out of the cockpit and deliberately crashed the jet in the French Alps, killing all 150 people aboard.
"In the near term, pilots will be looked at with a bit more suspicion," said former US Airways pilot John M. Cox, now CEO of the consulting firm Safety Operating Systems. "This rogue pilot is not the first one and sadly will not be the last one."
Since the Sept. 11 terrorist attacks, aviation security has focused on protecting pilots from passengers — not the other way around. Fliers are screened for guns and explosives, but some pilots are allowed to carry their own weapons. Also, pilots might undergo mental health screenings when hired, but once they are on the job there is very little renewed testing.
"Right now, I don't think there's anyone who isn't worried," said Steve Serdachny, an airline passenger on his way from Toronto to Moscow, via Helsinki. "Flying is a safe form of transport, but you can't stop crazy. If someone decides to act in a crazy manner, there's nothing anyone can do about it."
Passenger confidence will probably be rebuilt over time. Last year, airlines flew 3.7 billion passengers worldwide; 641 died in crashes. And this isn't the first time a rogue pilot killed everyone aboard.