Q I read with interest your column about the A/B switch for Comcast. I was told it does not have them available and have kept a box in order to receive the HD stations. Can you tell me how I might receive an A/B switch so I can return the box and save rental fees?
A I thought correspondence about Comcast and the A/B switches was on the downswing, but the past week has shown the biggest spike yet. Some was from consumers who contacted Comcast for a switch and were turned away, some from people who did get a switch and wanted to praise Comcast or thank me, and others with questions like yours. The latter are a result of readers not seeing past columns.
The A/B switch allows subscribers with Comcast's basic service to use their television's digital tuner to watch local high-definition channels. Other than the local HD channels, all other programming comes from the box.
Many readers are anxious to get an A/B switch and return the cable boxes so they can save on the monthly rental fees. The cable company isn't renting you a box just to make money. It's a necessary part of the signal chain and required to offer different levels of service to subscribers, as well as provide additional features such as multiple tuners and a DVR.
I don't ever see this changing, especially since attempts to eliminate the box (such as CableCARD) have failed. If you want neat features, lots of cable channels and a choice in your level of service, the box is here to stay.
I don't think renting a box is a bad thing and prefer to do so if I have the option. Technology changes rapidly. In a span of eight years, a digital cable subscriber could go from a single-tuner digital box, to a two-tuner digital box with DVR, to a high-def digital box with DVR, to a two-tuner high-def digital box with DVR. If you added up the purchase costs for all of this equipment, it would be more than the rental fees.
You also have the ability to change equipment whenever you want and are always under warranty. If the box breaks or you want to upgrade, just call the cable company.
There were some choice words in some of the e-mails I received. If dissatisfaction with your provider (whatever it is) goes beyond rental fees, perhaps you should look elsewhere for your programming.