One of the most unsettling revelations in the cache of internal documents leaked by former Facebook employee Frances Haugen has been just how little we know about Facebook and consequently how unprepared our political culture is to do anything about it, whatever it is.
That's the first problem in fixing Facebook — there isn't much agreement about what, exactly, the problem with Facebook is. The left says it's Facebook's amplification of hate, extremism and misinformation about, among other things, vaccines and the last presidential election. President Joe Biden put it bluntly this summer: "They're killing people."
Former President Donald Trump and others on the right say the opposite: Social media giants are run by liberals bent on silencing opposing views. In a statement last week, Trump called Mark Zuckerberg, Facebook's founder, "a criminal" who altered "the course of a Presidential Election."
Beyond concerns about the distortion of domestic politics, there are a number of other questions about Facebook, Instagram and WhatsApp — all of which, Zuckerberg announced recently, are now under a new corporate umbrella called Meta. Is Instagram contributing to anxiety and body-shaming among teenagers? Are Facebook's outrage-juicing algorithms destabilizing developing countries, where the company employs fewer resources to monitor its platform than it does in its large markets? Is Facebook perpetuating racism through biased algorithms? Is it the cause of global polarization, splitting societies into uncooperative in-groups?
Inherent in these concerns is a broader worry — Facebook's alarming power. The company is among the largest collectors of humanity's most private information, one of the planet's most-trafficked sources of news, and it seems to possess the ability, in some degree, to alter public discourse. Worse, essentially all of Facebook's power is vested in Zuckerberg alone. This feels intolerable; as the philosopher Kanye West put it, "No one man should have all that power."
So, what to do about all this? In the past few days I asked more than a dozen experts this question. Here are some of their top ideas and what I think about them.
Break it up
Under the tech-friendly Obama administration, the Justice Department and the Federal Trade Commission allowed Facebook to swallow up quick-growing potential rivals. Splitting Facebook into three or more independent companies would undo that regulatory misstep and instantly reduce Zuckerberg's power over global discourse.