Michelle Jordan alleges that when she and her 3-year-old daughter boarded a Jefferson Lines bus in Minneapolis a week ago, the driver told them to sit in the back.
"He came right directly to our seat and he said to us, "You and your daughter need to move to the back of the bus," she said this week. "I kind of felt it was because I was the only black person on the bus."
Jordan's allegations of racial bias are under investigation, said Bonnie Buchanan, Jefferson Lines' vice president for marketing and sales. Onboard videotape the company plans to further review should help determine what happened, said Buchanan, who talked to Jordan this week.
"She told me she didn't think she'd ever have a Rosa Parks moment," Buchanan said, referring to the black woman who refused to surrender her bus seat to a white man in Montgomery, Ala., in 1955. "I'm sure to a person of color, hearing, 'To the back of the bus' would be very emotional."
Jordan said only six passengers boarded the bus in Minneapolis. She said that despite the driver's request to move to the back, she rode in the sixth row with her daughter until they were booted off the bus in Abbotsford, Wis., leaving them stranded outside a convenience store.
The driver told Jordan that her daughter, Gabrieal, was distracting him.
"She was singing to the doll that I bought her for her birthday," said Jordan, 41. "It's a $5 doll that plays, 'I'm a Little Teacup' over and over again."
Passenger Boun Xiong of Minneapolis, said he witnessed the driver asking Jordan to move to the back of the bus before they left for Wisconsin. Gabrieal, who sat behind him on the trip, wasn't "that big of a distraction," he said, and he talked with Jordan some of the way. "I thought it was wrong that he kicked her off the bus," Xiong said. "I saw her crying and I thought this shouldn't be happening."