Here's something to dish about at work: A CEO in Chicago has banned office gossip. Can't do it, not even a little. And if you're caught trying, you'll be introduced to something called "completion," where you must face the person you've been whispering about and 'fess up.
Tummy aches all around!
Exactly, said Sam Chapman, CEO of Empower PR. A year ago, Chapman said he got so tired of a "bad gossip problem" at his 17-person firm that he hired a business coach to help him fix it. The solution? Zero tolerance for tattling.
Chapman fired the employee who was earning a gossiping gold star (for personal trashing and sharing trade secrets outside of the firm), then canned her two cronies. Now Chapman hires only people "who appreciate a no-gossip zone. Gossip is a reputation-wrecker for everybody: the person who [the gossip is] about and the one doing it, who is hurting his or her own reputation."
Chapman said that "problem gossip" now occurs about once a week, instead of several times a day. "We changed our culture immediately. You'd be amazed at how quickly a no-gossip community can tighten up and behave themselves."
Ashley Gonias, 22, was an intern at Empower before the ban and said she literally can feel the difference. "You walked into a room before and it was heavier," said Gonias, a senior account executive. "Seriously, I can say almost to the day that it was implemented. It was just lighter. You had that freedom to talk, to say, 'This really bothers me.' Before, you would never say it, and it would just sit there and fester."
Dana Leavitt, 26, joined Empower after the ban and, while supportive in theory, admits the policy is challenging. "When I catch myself doing it, I'll stop myself," Leavitt said. "I don't think I was ever conscious of it before ... how easy it is to gossip. You never think about it when you're doing it."
Don't say what?