William Wren, a former Northwest Airlines executive and company spokesman, who helped bring competing airlines to Minneapolis-St. Paul International Airport's gates as a Metropolitan Airports Commission executive, and who was a leader of many civic groups, died of a heart attack Friday at his home in Burnsville. He was 65.
Wren was the face of the company in August 1987, when a Northwest Airlines plane crashed shortly after it took off from Detroit Metropolitan Airport, killing 156 people aboard. He also spoke for management during labor negotiations and during the acquisition of Republic Airlines.
Arlie Johnson, a former Northwest colleague of Wren's, said he worked for the airline during a challenging time. "What comes to mind for me is his ready smile and helping hand for anyone and everyone who needed it," said Johnson, who now works at the Airports Commission.
After graduating from the University of California, Fresno, Wren joined Northwest Airlines as a ticket agent at LaGuardia Airport in New York.
After serving in leadership positions for Northwest at overseas such posts as Ireland, Sweden and England, he led operations in Tampa, Fla.
He liked to be with the passengers and to meet flights to ensure that the pilots and crews had everything they needed.
"What brightened his day were those pilots coming in with the red tails," said his wife, Linda, of Burnsville, a former employee of the old Braniff Airlines.
He was a natural at maintaining good relations with customers, employees and the news media, she said.