Only two dozen names were on the mailing list when Howard Bell arrived at Pathways for its first day in business 20 years ago. When he left his retirement party last weekend, that list had grown to more than 10,000 names.
Not a bad growth curve for a guy who was supposed to be a temp.
"Yes, at the time, it was temporary," said Penny Winton, one of the driving forces behind the Minneapolis nonprofit resource center for people with life-threatening illnesses. "But we never bothered to conduct a search for an executive director because we realized right away that Howard was the best person for the job."
Pathways, at 3115 Hennepin Av. S., offers psychological, emotional and spiritual support to seriously ill people, their families and their caregivers.
For many of those people, that process started with a one-on-one consultation with Bell -- what he calls "a laying on of ears." You talk, he listens, sympathizes and supports but never, ever judges.
"Our motto at Pathways is what works for you works," he said. "There is no one way to deal with life and death. That's one of the reasons we called it Pathways plural. There isn't just one pathway."
His devotees say that philosophy creates an aura that permeates the building.
"This is the kind of place that, even when I'm having a rotten day, I feel great the instant I step inside," said the Rev. Lynn Woodland, who has been attending Pathways since its inception and leads a class on experiencing daily miracles.