DULUTH – It had been a long-planned and orderly transition of power at Allete, the Duluth-based parent company of Minnesota Power.
But just as CEO Bethany Owen had finished moving into the corner office in February, the pandemic swept the country and gave Owen the biggest test of her career.
"Even pre-COVID, we as leaders need to be calm, consistent and caring," Owen said this month in her first interview since her rise to chief executive. "Doubly so in times like these."
As the virus upended normal life this spring, utilities scrambled to make sure the power stayed on even if bills would go unpaid while high unemployment loomed. Minnesota Power's largest customers — iron mines and paper mills — cut back production and clouded financial projections for Allete, which in May took the unusual step of suspending 2020 earnings guidance, citing unpredictability caused by the pandemic.
Amid all this, Owen said her first priority was to get many of her 1,400 employees working from home or better protected while on the front lines.
"From the very beginning the safety of our employees was No. 1," she said. "Customers are relying on us perhaps even more than in the past."
While most of the mines have come back online, and the company reinstated earnings guidance of $3.09 to $3.29 per share earlier this month, the stock has yet to rebound to pre-pandemic heights, and remains near four-year lows. Allete's market value has sunk from $4.19 billion at the start of the year to $2.8 billion Friday.
Owen said the company is in "a very important spot in its journey."