My friend Pat Williams, senior executive vice president of the NBA's Orlando Magic and author of several books including "Go for the Magic," has a great analogy when it comes to attitude.
He uses this comparison: On the instrument panel of every airplane is a device called the attitude indicator. This instrument shows the pilot the airplane's true orientation relative to the horizon.
Even if the ground is invisible to the pilot, he or she can know with certainty whether the plane is level or banking and if the nose of the plane is pitched upward or downward — thanks to the attitude indicator.
If the nose is pitched upward while power is applied, the plane will climb; if downward, the plane descends. The plane's attitude is a key factor in determining whether an airplane goes up or down — and the same is true of you and me.
We can go as high as our attitude will take us. Our attitude determines our altitude.
As a frequent flier who has logged millions of miles in the air, I know a thing or two about altitude. Once the plane leaves the ground, "wheels up" as they say, altitude is a good thing. A very good thing.
As a business owner and author, I also know a thing or two about attitude. If an employee is enthusiastic about the job, the results show it. If an organization has a collective positive attitude, the chances for success increase exponentially.
A positive business atmosphere is necessarily guided by its leadership. A good leader needs an "instrument panel" that shows the organization's true orientation relative to its goals. It involves leading by example, clear and specific training and direction, and listening to and responding to concerns.